Abdul Auwal
March 15, 2023
12 min. read.
This case study describes the UX research process conducted on the initial MVP version of Nada, a symptom-tracking clinic app designed to provide a secure, safe, and advantageous means of connecting patients with healthcare providers while ensuring high service quality.
The following outcomes were determined through this research:
After conducting competitive research, no direct or niche competitors for its symptom-tracking app. This discovery leads to the belief that the app's concept is a unique and innovative idea within the healthcare industry. If implemented and executed correctly, the app can bring about positive changes and improvements to how healthcare providers and patients interact and communicate. In essence, the absence of significant competitors within this particular field signifies the immense potential for Nada Clinic to disrupt the current healthcare industry and lead the way in this innovative sector.
According to user interviews, 75% of respondents expressed interest in Nada Clinic's symptom-tracking app but also developed a sense of urgency and necessity for its use.
The focal point of this case study is the activities and outcomes I, Auwal Abdullah, achieved during my involvement in the project.